Subscription & Billing Terms — Figmentic|Words

1) Current Free Status

Access to Figmentic|Words is currently offered at no cost. We may continue to offer some or all features for free, and we may also offer free, promotional, or trial features alongside any future paid features. We are not obligated to introduce paid plans, and we may change, limit, or discontinue free features at any time as described in our Terms of Use.

Nothing in these Billing Terms requires you to pay anything while the Service remains free. If you are reading these terms today, they are provided for transparency so you understand how billing would operate if paid features become available.

2) Future Paid Plans & Tiers

We may, at our discretion, introduce one or more paid subscription plans or tiers (each, a "Paid Plan") in the future. Paid Plans may offer additional features, higher usage limits, enhanced AI processing, or other benefits, and the specific features, prices, and limits of each Paid Plan will be described at the point of purchase.

• Plan Details: The features, billing frequency (e.g., monthly or annual), price, and any usage limits for each Paid Plan will be presented before you subscribe.
• Eligibility: You must have a valid account and provide accurate, complete, and current billing information to purchase a Paid Plan.
• Changes to Plans: We may add, modify, rename, or retire Paid Plans. If we retire a plan you are subscribed to, we will provide reasonable notice and, where applicable, offer a comparable plan.

3) Billing & Payment Processors

When Paid Plans launch, payments will be handled by third-party payment processors. We do not store full payment card numbers.

4) Subscription Term & Automatic Renewal

Paid Plans are sold on a recurring subscription basis. Unless otherwise stated at purchase, your subscription will automatically renew at the end of each billing period (e.g., each month or each year) for a successive period of the same length.

• Recurring Charges: You authorize us (or the applicable app store) to automatically charge the then-current subscription fee, plus applicable taxes, to your payment method at the start of each renewal period, without further action by you.
• Renews Until Cancelled: Your subscription continues and renews indefinitely until you cancel it (or it is terminated under these Billing Terms or our Terms of Use).
• Billing Date: Renewal generally occurs on the calendar day that corresponds to the start of your subscription. If a billing period ends on a day not in a given month, you may be billed on the last day of that month.

5) Free Trials

We may offer free trials or other promotional access to Paid Plans. Unless stated otherwise at sign-up:

• Auto-Conversion: If you do not cancel before the end of the trial period, your free trial will automatically convert into a paid subscription, and your payment method (or store account) will be charged the applicable subscription fee plus taxes.
• One Per User: Trials are intended for new or eligible subscribers and may be limited to one per person or account. We may withhold or revoke a trial if we determine you are not eligible or are attempting to abuse the offer.
• Cancelling a Trial: To avoid being charged, you must cancel before the trial ends, using the cancellation method that applies to how you signed up (see Cancellation below).

6) Price Changes

We may change subscription prices, fees, or the structure of our Paid Plans from time to time. If a price change affects your existing subscription, we will provide notice before it takes effect at your next renewal.

• Notice Before Renewal: We will give you reasonable advance notice (e.g., by email or in-app) of a price increase that applies to your subscription before it takes effect on a renewal.
• Your Choice: If you do not agree to a new price, you may cancel before the change takes effect. Continuing your subscription after the effective date of the new price constitutes your acceptance of the new price.
• App Store Pricing: For purchases made through Apple or Google, price changes may also be subject to the notice and consent mechanisms required by the applicable store.

7) Cancellation

You may cancel your subscription at any time. How you cancel depends on where you purchased it:

8) Refunds

Except where required by applicable law, subscription fees and other charges are non-refundable, and we do not provide refunds or credits for partial billing periods, unused features, or periods during which your account remained open but you did not use the Service.

• Discretionary Refunds: We may, at our sole discretion, offer a refund, credit, or other accommodation in individual cases; doing so does not obligate us to provide the same in the future.
• Consumer Rights: Nothing in these Billing Terms limits any non-waivable refund or cancellation rights you may have under applicable consumer-protection law.
• App Store Purchases: Refunds for purchases made through the Apple App Store or Google Play are handled by Apple or Google in accordance with their respective refund policies. For those purchases, you should request a refund directly from the applicable store, as we generally cannot issue refunds for transactions we did not process.

To request a refund for a web purchase, contact support@figmentic.com.

9) Taxes

Subscription fees are exclusive of taxes unless stated otherwise. You are responsible for any sales, use, value-added (VAT), goods-and-services (GST), or similar taxes, duties, or governmental charges associated with your purchase, except for taxes based on our net income. Where required, we, Stripe, or the applicable app store may calculate, collect, and remit such taxes, which will be added to the amount you are charged. If you are exempt from certain taxes, you must provide valid documentation of your exemption.

10) Failed Payments & Suspension

If a payment cannot be processed—for example, because a card is expired, declined, or has insufficient funds—we (or the applicable processor) may retry the charge and may notify you so you can update your payment information.

• Update Payment Details: You are responsible for keeping your payment method and billing information accurate and current.
• Suspension or Downgrade: If a payment remains unpaid, we may suspend, downgrade, or terminate your access to paid features until the outstanding amount is paid, without limiting our other rights and remedies.
• Reinstatement: If your subscription lapses for non-payment, you may be able to restart it; reinstatement may be subject to then-current pricing.

11) Changes to These Billing Terms

We may update these Billing Terms from time to time, including when we introduce, change, or discontinue Paid Plans. If changes are material, we will notify you (e.g., by email or in-app) and, where required, obtain your consent before they apply to your subscription. Continued use of the Service, or continuation of a subscription, after the effective date of an update signifies acceptance of the updated Billing Terms. If you do not agree, you may cancel your subscription as described above.

12) Contact